We value your privacy

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Privacy Policy

Who We Are

El Fotógrafo Marbella
Website: https://elfotografo.net
Business Type: Real Estate & Architecture Photography Services
Location: Marbella, Spain
Email: hola@elfotografo.net

What Personal Data We Collect and Why We Collect It

We collect personal data to provide and improve our services. The following types of data are collected:

Personal Data

  • Name
  • Email address
  • Phone number
  • Billing information (if applicable for invoicing)

This data is collected to:

  • Process orders, bookings, and inquiries.
  • Communicate with you regarding your service requests.
  • Improve our services based on feedback and interactions.

Transactional Data

  • Purchase history (if applicable)
  • Payment information (processed through third-party payment processors)

This data is collected to:

  • Complete financial transactions and deliver services.
  • Ensure that payments are processed securely.

Technical Data

  • IP address
  • Browser type
  • Device type
  • Referrer URLs
  • Cookie data (for analytics and personalization)

This data is collected to:

  • Ensure that our website functions properly and is optimized for your device.
  • Improve user experience and conduct analytical assessments.

Comments

If you leave a comment on our website, the data collected will include:

  • Your name
  • Email address
  • IP address

This information is collected to help us manage spam and ensure that legitimate comments are visible. The data is stored in our system indefinitely unless you request its deletion.

Media

If you upload media to our website, especially images, you should be aware that all uploaded files are publicly accessible. It is recommended that you avoid uploading media with embedded location data (EXIF GPS data), as this information may be available for anyone to view.

Contact Forms

If you contact us via our contact forms, we collect the following personal data:

  • Name
  • Email address
  • Message content

This data is retained for customer service purposes and may be kept for up to 12 months, after which it will be deleted, unless it is needed for ongoing service matters. We do not use the data collected from contact forms for marketing purposes.

Cookies

We use cookies to enhance your experience on our website. Cookies may be used for:

  • Analytics and tracking (e.g., Google Analytics)
  • Website functionality (e.g., keeping you logged in or remembering your preferences)

The cookies we use may include:

  • Session cookies (temporary and deleted once you close the browser)
  • Persistent cookies (stored for a set period on your device)

You can disable cookies in your browser settings, but please note that this may affect some functionality of the website.

Analytics

We use Google Analytics to collect anonymous data about website usage, which helps us improve our content and user experience. You can opt out of Google Analytics tracking using browser add-ons or by adjusting your cookie preferences.

For more information, you can review Google Analytics’ Privacy Policy: Google Analytics Privacy Policy

Who We Share Your Data With

We may share your personal data with third parties for the following reasons:

  • Payment processors (e.g., PayPal, Stripe) to complete transactions.
  • Web hosting providers (e.g., our website hosting provider) for the storage of data.
  • Analytics services (e.g., Google Analytics) for understanding user behavior and improving our website.
  • Marketing and advertising partners (if applicable).

We ensure that all third-party services we use are GDPR-compliant. You can access their privacy policies for further details.

How Long We Retain Your Data

We retain personal data for the following periods:

  • Contact form submissions: Up to 12 months for customer service purposes.
  • Transactional data: For as long as needed to fulfill orders, maintain legal records, or comply with tax regulations.
  • Analytics data: Typically for a period of 1 year.

You have the right to request the deletion of any data that is no longer necessary for the purposes for which it was collected.

What Rights You Have Over Your Data

Under the GDPR, you have the following rights:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your personal data.
  • Right to Restrict Processing: You can request that we limit the processing of your data under certain conditions.
  • Right to Object: You can object to the processing of your personal data for direct marketing purposes.
  • Right to Data Portability: You can request that your data be transferred to another service provider.

To exercise any of these rights, please contact us at info@elfotografo.net.

Where Your Data Is Sent

We do not transfer your personal data outside of the European Union unless explicitly necessary. If any transfer outside the EU occurs, we ensure that appropriate safeguards, such as model clauses or binding corporate rules, are in place to protect your data.

Contact Information

If you have any questions or concerns about your data or our privacy practices, you can contact us at:

El Fotógrafo Marbella
Email: hola@elfotografo.net

For GDPR-specific inquiries, please contact our Data Protection Officer (DPO) at gdpr@elfotografo.net

How We Protect Your Data

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of sensitive data during transmission.
  • Secure servers with SSL/TLS certificates.
  • Two-factor authentication for internal access to sensitive information.

We also regularly review our security practices to ensure we meet the highest standards of data protection.

What Data Breach Procedures We Have In Place

In the event of a data breach, we have a clear internal procedure in place to detect, report, and address breaches. We will notify affected individuals within 72 hours of becoming aware of any breach that may compromise their personal data.

What Third Parties We Receive Data From

We do not receive any third-party data about users from external sources. However, if any data is received in the future, we will update this section accordingly.

Automated Decision Making and Profiling

We do not engage in automated decision-making or profiling that significantly impacts users.

Industry Regulatory Disclosure Requirements

We are compliant with all relevant data protection laws, including the General Data Protection Regulation (GDPR), which applies to all users located within the EU. Additionally, we adhere to local Spanish data protection laws.

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