Terms & Conditions
Last Updated: 16th March 2025
These Terms & Conditions, alongside our Privacy Policy, govern your use of our website and our real estate photography services. By purchasing a service or using our website, you agree to these terms.
Services Offered
We provide professional real estate photography packages designed to showcase properties in Marbella, Spain. Service specifics, pricing, and delivery timelines are clearly outlined on our website or in your service agreement.
Booking and Payment
- Bookings must be made via our website or through direct contact with us.
- Payments are required upfront or as otherwise agreed upon in the service contract.
- Cancellations made less than 2 days before the scheduled session may incur a cancellation fee of 20% of the package price.
Client Responsibilities
- The client is responsible for ensuring the property is prepared for the photography session (e.g., cleaning, staging, accessibility).
- The client must secure any necessary permissions or consents for photography at the property.
- If the conditions outlined above are not met and we are required to return to the property to complete the session, additional fees may be incurred.
Image Usage Rights
- Purchasers are granted a lifetime, non-transferable license to use the images for their own purposes, specifically for marketing or promoting the sale or rental of the property.
- The license does not extend to third parties. Should the purchaser provide the images to any third parties (e.g., agencies, advertisers) without prior written consent from us, additional fees will apply.
- Images may not be resold or used for purposes beyond those agreed upon without our explicit authorisation.
Privacy Policy (GDPR Compliance)
We are committed to protecting your privacy in compliance with the General Data Protection Regulation (GDPR).
- Data Collection: We collect only essential personal data (e.g., name, contact details) to provide our services.
- Data Usage: Your data is used solely for booking, communication, and service delivery purposes.
- Data Sharing: We do not share your data with third parties unless required to deliver the service (e.g., digital storage platforms) or by law.
- Your Rights: You have the right to access, modify, or delete your personal data. Contact us at [Insert Email Address] to exercise your rights.
- For more details, see our Privacy Policy.
Limitation of Liability
While we strive to provide high-quality services, we are not liable for:
- Delays caused by unforeseen circumstances (e.g., weather, technical issues).
- Consequential damages arising from the use of our images beyond the agreed purposes.
Governing Law
These Terms & Conditions are governed by the laws of Spain and the applicable laws of the European Union (EU). Any disputes shall be resolved under the jurisdiction of Spanish courts, in accordance with both national and EU regulations.
Amendments
We reserve the right to update these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website.
Contact Us
For any questions or concerns regarding these Terms & Conditions, please contact us at:
- Email: hello@elfotografo.net
- Phone: +34 610 146 649